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name · Remote (United States)
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Overview Are you an experienced professional who can work as a liaison between operations/business units and IT partners? Do you have experience in leading the analysis of system applications to identify and document complex business and technical requirements per the needs of the business? Are you well-spoken and do you have polished, written communication skills? ServiceLink , one of the top providers in the mortgage services industry, seeks an individual such as you. Now is the time to join our team and become a part of something big. Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future. A DAY IN THE LIFE In this role, you will… Build relationships with business leaders across all functional areas to understand business objectives and priorities and to collaboratively develop supporting technology improvement initiatives. Elicit requirements using interviews, document analysis and business process descriptions. Communicate between business and technology areas to investigate and/or develop solutions. Work independently with users to define concepts. Prepare accurate and detailed requirement specifications documents including but not limited to process flow diagrams and use cases. Develop/Implement/Document user acceptance testing routines. WHO YOU ARE You possess … High School diploma or equivalent required. Ten or more years of relevant IT Business Analyst work experience. Proven customer service skills. Must be able to use and have advanced computer skills and be proficient with Microsoft software products. Exceptional problem solving skills, listening skills and have a strong attention to detail Experience with all aspects of the Software Development Lifecycle; knowledge of successful software development methodologies and best practices Responsibilities Represent on behalf of business owners and partner with IT on enhancements, defect remediat
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