Sr. Solutions Engineer (Field) – US Remote, Boston

About this role

TrendAI™, the global AI security leader and enterprise business unit of Trend Micro , empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk. At TrendAI™, we’re always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future. AI Fearlessly. Location: The ideal candidate will be located in Remote, Boston area. Position Summary: Trend Micro is seeking a Senior Solutions Engineer who is passionate about cybersecurity and AI-powered platforms, thrives in direct customer engagement, and excels at helping organizations solve complex challenges. In this role, you will partner closely with leaders across Solutions Engineering, Product, Channel, Marketing, and Customer Success to guide customers along their security journey while expanding the reach of our platform. As a trusted technical advisor, you will influence outcomes across the entire customer lifecycle by retaining, expanding, and acquiring business through expert guidance, compelling demos, and strategic consultation. You will serve as the bridge between customer needs and platform capabilities, powering long-term value, adoption, and advocacy. We are looking for individuals who embody humility, hunger, and people-smart instincts. Successful candidates will bring energy into every interaction and thrive in front of customers. Responsibilities: Serve as the primary technical advisor for enterprise customers and prospects, guiding them through the evaluation, adoption, and expansion of our cybersecurity platform. Develop a deep understanding of customer goals, challenges, and security requirements to align platform capabilities with meaningful outcomes. Lead impactful demos, presentations, and technical storytelling that clearly artic