Engagement Manager

About this role

About Typeface We help the world’s biggest brands move from brief to fully personalized campaigns — in days, not months. Founded by Abhay Parasnis and backed by Microsoft, GV, Salesforce, Lightspeed, Madrona and Menlo, we’re building category-defining technology at the intersection of creativity and AI with real impact. Join us to help shape the future of enterprise marketing. What You’ll Do As an Engagment Manager, you will partner closely with senior marketing and creative leaders to design and execute AI-driven content strategies that accelerate production, strengthen brand governance, and elevate campaign performance. In this role, you will guide clients through discovery workshops, define high-impact use cases, and oversee end-to-end solution deployment—from requirements gathering to platform configuration and integration. How You’ll Make Impact Lead enterprise-scale marketing and creative operations transformations by leveraging Typeface 's generative AI solutions to drive organizational evolution Develop deep partnerships with key stakeholders (CMOs, VPs of Marketing, Creative Directors, Brand Managers) by demonstrating profound knowledge of AI-powered content solutions tailored to their business goals Build trust, confidence, and advocacy through executive communication cadences and proactive project/issue management Formulate comprehensive GenAI and digital content transformation strategies aligned with customer objectives Lead discovery workshops to identify high-impact opportunities for AI-driven content creation and brand governance Define and prioritize use cases across email marketing, ad campaigns, social media, SEO content, and video creation Collaborate with Typeface engineers and architects to build detailed requirements for customer-specific implementations Guide solution configuration and deployment, including Brand Hub setup, agent customization, and platform integrations (Google Workspace, Salesforce, Adobe Experience Cloud, Campaign Manager 36