Sales Operations Specialist

About this role

Company:Driven Brands The Automotive Training Institute (ATI), the largest coaching and training company for Owners of Independent Repair Shops in the US and Canada. With over 1700 shops actively engaged in our program, we provide coaching, training and the largest buying program in the automotive aftermarket for Independent Shop Owners. Our members have cumulatively increased their Gross Profits by almost $3.0 Billion dollars through the ATI program. JOB DESCRIPTION: Automotive Training Institute (ATI) is a leading coaching and consulting company dedicated to helping automotive repair shops achieve operational excellence and growth. We provide tailored coaching, robust training programs, and innovative solutions designed to drive success for our clients. Our team is passionate about making a difference in the automotive industry, and we are looking for an enthusiastic Inside Sales Representative to join our dynamic team. Job Description The Inside Sales Representative will serve as a crucial link between our prospective clients and the Sales team. The ideal candidate will possess a keen ability to clarify client needs, deliver compelling sales presentations, and manage post-sales support. This role demands a blend of exceptional communication skills, analytical thinking, and a customer-centric approach to ensure a seamless and positive experience for our clients. Key Responsibilities Client Engagement: Act as an extension of the Sales team by preconsulting with prospective customers via phone, email, and other digital communication channels to clarify needs. Financial Metrics Preparation: Gather all applicable financial reports, sales management reports or estimates to begin preparing analysis for shop owner consultation. Sales Presentation handoff: Begin sales presentations with consultants and initiate a warm handoff Post-Sales Support: Support sales gathering all relevant documents and information for seamless handoff to coaching staff. Relationship Building: Bu