Inside Service Sales Specialists I

About this role

Overview We have an exciting opportunity for an Inside Service Sales Specialist to join our growing EMEA team. In this role, you will work closely with customers to highlight the value of TA Instruments service contracts, ensuring their instruments remain fully supported and minimizing downtime. This fast-paced, remote position offers the opportunity to own and grow a defined territory, requiring strong relationship-building, commercial acumen, and a proactive, results-driven approach to sales. Responsibilities Promote and sell service contract solutions to both existing and prospective customers. Utilize SAP to access account information and generate demand and service contract quotes. Engage customers by providing product information and asking targeted, qualifying questions to understand their needs. Conduct outbound customer calls to follow up on quotes, drive engagement, and close sales opportunities. Leverage data analytics and territory reports to identify prospects and support business development efforts. Manage and prioritize a high-volume opportunity pipeline using CRM/account management tools. Track sales activity, open opportunities, and follow-up actions within TA Instruments CRM. Achieve weekly, monthly, and quarterly performance metrics (KPIs) as defined by management. Build and maintain strong customer relationships through consistent, professional communication with end users and decision-makers. Qualifications Education: Science related background and education would be beneficial Experience: Effective diagnostic selling skills or willingness to learn and develop in develop in this area. Customer-focused with exceptional written, verbal, and organizational skills. 3-5 years of inside service sales experience. Proficiency in Excel, including working with spreadsheets and basic data analysis. Experience with Salesforce and SAP is highly desirable. Competencies: Strong English communication skills; additional language capabilities in German, Spanish,

Skills

• Inside Sales
• Service Sales
• B2B Sales
• Sales Specialist
• Account Management
• Sales & Marketing