Facilities Manager

About this role

At Petfolk , we’re reshaping veterinary care by blending high-quality medicine with a welcoming, connected experience for pets, their families, and the professionals who care for them. The Role As Facilities Manager, you'll own day-to-day facilities operations across every Petfolk pet care center (PCC). Petfolk has centralized facilities decision-making intentionally. This role serves as the day-to-day owner of facilities operations, vendor coordination, and landlord accountability across the portfolio while operating within established standards, approval thresholds, and strategic direction set by the Petfolk Development team. You'll have real authority and clear ownership. You'll also operate within a structured framework of standards, approvals, and accountability. The right candidate thinks like an owner, moves with urgency and precision, and is energized by building infrastructure that supports a company growing as fast as we are. What You'll Do Facilities Operations Management Serve as the day-to-day owner of physical facilities needs across all Petfolk PCCs — responsible for the condition, functionality, and operational capabilities of each location Develop and manage preventative maintenance programs for facility-related building systems and infrastructure, including HVAC, plumbing, electrical, roofing, life safety systems, doors, and other building components. Monitor facility infrastructure and utility performance across the portfolio, coordinating investigations, repairs, and landlord or vendor accountability when issues arise. Manage the full lifecycle of facilities requests: intake, triage, vendor dispatch, scope approval, work completion, and closeout — ensuring nothing falls through the cracks and care teams are kept informed throughout Own the facilities ticketing system — maintain clean, current, and organized records of all open and closed work orders across the portfolio Make repair-versus-replace decisions, authorize spend within approved thresho